please read the case study then answer the questions – exclusivewritings.com
1. How effective do you think the rewards of a weekly car wash and a meal at McDonald’s will be in motivating the car wash attendants to stay on the job and treat cus- tomers better?
2. What other approach to employee motivation might work for reducing turnover and providing better cus- tomer service?
3. To what extent do you think it might be hopeless to motivate car wash attendants to stay on the job longer and provide better customer service?